Innovating in the NHS - We Are Brighter Together

Ben Hart

Yesterday I had the pleasure of facilitating in conjunction with an amazing artistic hand of Dead Cat Dreaming an innovation lab for our good friends at Berkshire Healthcare NHS Foundation Trust.

Combining together a fantastic bunch of people working for the trust with representation from service users and carers we set out throughout the day to innovate and look for new ideas and innovations that we could make happen to improve inpatient mental health care for people in Berkshire which already has a good rating from the CQC.

Having worked variously in mental health over the years I always find it a fascinating place to engage, passionate people working tremendously hard with often difficult circumstance and subject matter. My hats off to these brilliant and often unsung heroes of the NHS - I always get a truly authentic feeling that they truly care about the difference they make to people's lives when faced with mental health issues or trauma.

As these events occur it's not always easy to know where to turn for help, and given that one in four people in the UK at some stage in their lives will be affected by a mental health issue the fact that so many excellent people are there for us is why the NHS is so important.

No system is perfect. In exploring how to improve the already excellent work that BHFT already undertake, 20 of us hacked through ideas, scenarios, and dreams for a world class service.

The below are my reflections on some of the themes that emerged:

  • Without the opportunity for the equivalent of the high streets well-dressed shop window or for that matter the resources to invite people in with appeal in the face of difficulty finding ways to alleviate the anxiety people might face on entrance can point to ideas like pre-entrance-induction or ensuring that providers are there to listen and answer concerns prior
  • Helping people to recover from mental health issues is most successful when the support function is multifaceted and cohesive. For example family, friends and carers being there and understanding that their role presents opportunities for those that care outside of healthcare organisations to play a vital role
  • Clear treatment plans that enable people to understand where they are on their own personalised journey to improvement can likewise reduce anxiety and help guide through what can be a complex and intimidating system when you are unwell. Much is in place, making it accessible in the means and ways that people find most useful is a definite opportunity, from paper (which still works!) through apps and other online devices to future views around online chat. Similarly, a helping hand to navigate can provide support. Shared access amongst those that matter outside of professional care is interesting in its application and complex in its implementation given sensitivities and confidentiality
  • Finding innovative ways for technology to aid a wellness journey is tantalising, from alerts to aiding self-management of mood or access through connecting people that can help. Berkshire is a trust that is truly innovating in a range of areas and to continue to do so will allow it to pursue even better care while creating more time and space for its people to do what they are so passionate about - helping people be well
  • Providing space for new ideas to not only resonate but also to be nurtured, enabled and turned into action is the heartland of innovation - yesterday was a brilliant build on the great work that had already been undertaken and I look forward to seeing some of the ideas that we worked up not only improve the service but more fundamentally help the people of Berkshire be well.

The image for this blog was painted as we explored our ideas and a metaphor for many of the areas we reviewed and presented as part of BHFTs We Are Brighter Together innovation day.

Big thank you to the team for having me along and especially Elaine Williams and David Monk.

Featured Insights
Our Perception of Digitalization
Our perception of the digitalization of business and society is a result of all our experience is this area – spiced with our own mindset and knowledge. It is our perceptions, through our personal lenses, that define how we view and address digitalization, and the resulting business effects. Our perception needs to change at the […]
Atmosphere Inspires Edition 017
Atmosphere Inspires is our regular curation of news and views from the digital sphere; the lead stories that are affecting you and your business. In this edition: how digital transformation is disrupting and evolving the banking sector.
Seeking purpose for brands and business
For years many of us have been busy building corporations and driving shareholder value. There’s been a lot of talk about how millennials are seeking out happiness and a reason for being a part of something other than simply the financial measures of the previous generations or for that matter personal ones related to reputation, development and growth.
Atmosphere Inspires Edition 018
Atmosphere Inspires is our regular curation of news and views from the digital sphere; the lead stories that are affecting you and your business. In this edition: the various ways in which growth is driven forward by digital trends.
Engaging with next generation charity donors via digital
I live near King’s Cross and have done so for over a decade. During that time it has changed considerably, from being a somewhat dodgy big railway station area full of many an undesirable element in need of much spit and polish, through to its ongoing transformation into one of Europe’s largest regeneration projects. In […]

Subscribe for Occasional Updates

Imagining & Delivering Better

Helping you Adapt
Building your resilience and adaptability in the face of uncertainty
Creating Value for the Future
We co-create with you meaningful value for real people
Create
Accelerating into Better
Realising your future opportunity and solving tomorrows problems
Enable

We Are Here to Help You Move Forward 

Kick Start Workshops

Kick start the next step on your journey to be future ready. Our kick start workshops are 7-10 day long mini engagements centred around a high impact workshop, delivered face to face or virtually. 

We facilitate and co-create with you a practical and actionable response to your current needs to help prepare for what's next. And align around the steps you need to take to move forward.

Atmosphere Logo
© We Are Atmosphere Ltd. All rights reserved. Registered in England and Wales.
Privacy & Cookies
arrow-right